Fnb fiduciary will - Bad service

Maloma Eatate: My dad passed away January 2021 and we still struggling with his estate. We had to hire a private lawyer to liase with fnb as we were struggling costing as more money.

· 20 January 2021: Our first physical meeting with Maggie at your Menlyn offices.

· 25th April 2022: The draft L&D is shared with us, our questions and comments on the same remain unanswered.

· 31 August 2022: Our 1st online meeting with Gillian Venter who was appointed to replace Maggie we requested about 4 weeks to fami****ize yourself with my father’s estate, following which she was going to discuss the way forward.

We are now in the 2nd month of 2023 and we don’t know where we stand regarding this matter. We really disappointed in Fnb all 5 siblings are fnb private wealth clients and we hv never experienced such bad service. My mom is 72 and this whole process and delay is stressing her

My dad's ID is included in the reference box