FNB Fiduciary - Non Existent Service

FNB Fiduciary has to be the worst organization to have your will taken car of or to handle the winding up of deceased estates. My late father passed away in 2022 and after an extensive search of a few moths, a FNB will was finally located, naming FNB Fiduciary as the executor. After supplying all the relevant documentation / death certificates to FNB, they tried everything to relinquish their role as the executor, due to the fact that the estate was less than R60,000.00 and their were no fixed assets and a single beneficiary. I declined the role and since February 2023, I have had nothing but trouble in getting any status or answerers out of FNB Fiduciary. A person by the name of Dineo Mamatho was the person in charge of the winding up the estate and it is impossible to get a reply from this individual, it takes multiple attempts through other FNB departments before a reply is send and then its only a vague non committal response. Today I sent emails to both the FNB Estates Manager Kristal Govender and Regional Head Leandri Spies to inform them of my unhappiness and as was to be expected, the email to Kristal Govender bounced back as you need to be on her email acceptance list before you can email her directly. My advice if you are looking for a fiduciary service and not have any issues when a loved one passes, stay well away from FNB.