FNB Fiduciary dragging their feet

Spare your family the pain of letting FNB administer your estate.

My father passed away 8 April 2019. To this day the estate has not yet been reported to the Master of the High Court. I asked FNB to renounce, so that a family friend can administer the estate. FNB sent me a bunch of forms to fill on, which I did. They then misidentified the estate as an 18(3) estate, which it clearly was not.They renounced the estate while they thought it was an 18(3) estate. Then they backtracked and I had to go to the Menlyn fiduciary department. There I gave them all the information for my dad's accounts only for them to lose it. One week later I had to scan it and sent it to them again. This was the 3rd time I had sent them the documents. It took them another week to decide to send the file to another department to decide about the renounciation. Another week later and no one in the new department has even been assigned to the file.

Its been 7 weeks and there has been no progress made on the estate, but FNB is happy to close all his accounts so that none of the debit orders for loans and insurance can be paid. Then they tell me I have to pay for everything, but no company is willing to assist a person without the letter of executorship.

Spare your family the pain of letting FNB administer your estate after you have passed away.