BM
Batsie M
1 reviews | Active since Jan 2022
13 Jan 2022, 10:51
FNB Fiduciary - Appalling Service
FNB Deceased Estate has been one of the most non-responsive businesses I have dealt with. I lost my brother in August 2021 and submitted all necessary documentation but the bank can't even provide a closing statement for his accounts or even just respond to email follow-ups. Could this be a deliberate strategy to wear out next of kins so deceased clients' balances can just disappear or contribute to profits maybe!?
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Replies (2)BM
Batsie M's updateReviewer Update
13 Jan 2022, 15:28Good day,
I have forwarded you some of the emails I sent to your Deceased Estate group. His ID and account numbers are:
Passport: BN431212
Acc: ***1
Thank you.
I have forwarded you some of the emails I sent to your Deceased Estate group. His ID and account numbers are:
Passport: BN431212
Acc: ***1
Thank you.
BM
Batsie M's update13 Jan 2022, 15:28
Reviewer Update
Good day,
I have forwarded you some of the emails I sent to your Deceased Estate group. His ID and account numbers are:
Passport: BN431212
Acc: ***1
Thank you.
I have forwarded you some of the emails I sent to your Deceased Estate group. His ID and account numbers are:
Passport: BN431212
Acc: ***1
Thank you.
BM
Batsie M's updateReviewer Update
13 Jan 2022, 16:08Thank you for escalating this matter for me. It's taken me months to get someone to respond to my email enquiries. I hope the Fiduciary department will be more responsive and helpful this time.
BM
Batsie M's update13 Jan 2022, 16:08
Reviewer Update
Thank you for escalating this matter for me. It's taken me months to get someone to respond to my email enquiries. I hope the Fiduciary department will be more responsive and helpful this time.