wS
wouter S
1 reviews | Active since Aug 2015
18 Aug 2015, 19:46
Fnb fica documents
Fnb is the most useless bank i have ever been at! I have been with Standardbank and they weren't even this bad. I opended my account with them about 4 months ago. A month later a recieve an sms to say i must provide them with proof of address etc or my account will be blocked, so i did that. 1 month later thing, every month i recieve the same sms and i send the same fica documents etc. I will never open another account through them.
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FNB (First National Bank)'s replyOfficial
19 Aug 2015, 07:47Hello snoopyseatown ,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to The relevant department who will provide you with feedback.
The reference number is 743397.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to The relevant department who will provide you with feedback.
The reference number is 743397.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Aug 2015, 07:47
Official
Hello snoopyseatown ,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to The relevant department who will provide you with feedback.
The reference number is 743397.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to The relevant department who will provide you with feedback.
The reference number is 743397.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)