FNB Fica Department Harassing Clients

<p>Despite submitting all requested Fica documentation to FNB on 8 June 2016, again on 10 June 2016 and again on 29 September 2016 they send me smses threatening to freeze my account repeatedly.</p> <p>Furthermore they waste my valuable time as I have to phone in every time and get them to check why I am getting such smses. Each time I am assured that everything is in order and that my account won't be frozen. Despite these assurances my account was frozen in September 2016 and I again had to phone in to get this resolved and waited till the end of the day before my account was unfrozen.</p> <p>Today my account was frozen once again even though Leon assured me on 1 February 2017 that everything was in order and that he would escalate the matter so that I wouldn't have to phone in again.</p> <p>Clearly FNB's Fica department are not doing their jobs. However, they are extremely effective at harassing their clients, wasting their client's time and frustrating them endlessly.</p>