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Bonnie B

1 reviews | Active since May 2016

19 Jul 2017, 10:58

FNB FICA Department Froze Account Again even though the account is FICA compliant

<p>Despite submitting all requested Fica documentation to FNB on 8 June 2016, again on 10 June 2016, again on 29 September 2016 as well as putting them on Hello Peter in February this year for freezing my account when it was Fica compliant, once again the account has been frozen. </p> <p>I am tired of receiving threatening smses from them and wasting my time phoning them.</p> <p>Clearly FNB's Fica department are not doing their jobs. However, they are extremely effective at harassing their clients, wasting their client's time and frustrating them endlessly.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jul 2017, 11:09
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***