EM
Eric M

1 reviews | Active since Apr 2019

05 Apr 2019, 12:40

FNB FICA compliance

FNB freezes a business account claiming FICA compliance. They kindly offered to help to unfreeze the account by calling ********** 405. I called, and held on for 30 minutes before giving up - I am curious do they try to be so useless, or are they just that way normally.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Apr 2019, 14:11
Official
 
Good Day, 
 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
*** (option one)