FNB FICA and Platinum Card holders

Hi,<br> <br> FNB informed me that i have outstanding FICA documents and that my account will be frozen at a certain date. I missed the deadline and the accounts have been frozen. I sent my FICA documents and received a automated reply that the turnaround time to open the accounts will be finalized in 2 business days. <br> <br> Sent mail with documents on Wed 6/10/2015 11:15 AM. <br> After hearing nothing from FNB and numerous lengthy phone calls I received an email back on the Mon 6/15/2015 4:40 PM that the proof of residence document was not signed by the landlord. This was a mistake on my part and I immediately sent the signed lease agreement<br> <br> Sent mail with correct documents on Wed 6/17/2015 9:52 AM<br> On Fri 6/19/2015 3:47 PM two days later FNB requested I send my account number or ID number. Its now Tuesday and FNB responds back that I didn't provide proof of address. I looked up on FNB website and confirmed that a lease agreement is a valid document as long as its less than a year old. Which it is.<br> <br> I again send all my documents to Mohube, Itumeleng who just forwards it on and the process starts again. <br> I have no access to MY money and FNB is unlikely to get this right 3rd time