1 reviews | Active since May 2015
FNB fica
<p>I have problems with FNB. After asking the Fica department twice to change the email adress they are still sending messages to the old adress that dont exist anymore. Complaining does not help. I am a professional that works long hours but I keep getting sms`s from them to respond to emails that I did not get. They are arrogant and only respond when you complain to the ombudsman. </p>
Good day Mr. Piet3
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. Piet3
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***