🤬🤬🤬FNB Fffrrraaauuuddd Investigation results unacceptable🤬🤬😡

I was ssscccaaammmeeeddd recently by a cccrrroookkk using a FNB bank account, and all FNB can say is: "sorry, the guy has emptied the bank account and he is gone with your money, so there is nothing we can do". Correct me if I'm wrong, but I thought that there is a law in this country that prohibits banks from allowing their financial/banking facilities to be used for fffrrraaauuuddduullleennt activities. Ordinary citizens are arrested and prosecuted if they allow their properties to be used for the commission of crime. I am unhappy with the outcome of FNB fffrrraaauuuddd investigation. I think that this is a shocking evasion and neglect of responsibility by FNB. The least FNB can do is provide the personal identification details, including the identity number and finger prints of this cccrrroookkk to the police so that this person can be traced and tracked down and arrested.