1 reviews | Active since Jan 2022
FNB Fees very high and Debtord not stopped on Cheq
Hi<br> <br> I am very unhappy on the way that FNB is handling my accounts<br> <br> My Savings Account i cannot determine when they deduct fees of transactions or not as i am paying about R250 in fees a month after the 26th of each month.I had R312 in my account i withdraw R100 and put in petrol for R130which leaves me with R82 in my account enough for the R76.66 debit order to go through<br> but because of the transaction fees their were only R71 left in my account Now the debit order bounched for about R5 due to transaction fees.This is not acceptable when i owe the bank money it can go in arrears but they cannot be leniant to let a debit order go through which were short of R5.Please can you assist me in this regard and explain to me why some tranaction fees are deducted and some only deducted later. I cannot understand why i have to pay so high transaction fees on my Gold Saving Account. My cheque account as i am under debt review from Feb 2015 and the accounts under debt review are still being deducted from my account on a monthly basis. I will never be-able to pay the accounts if it goes on like this as Debt Busters is handling my finances i pay to the money to them and they use Hyphen PDA to pa
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 842496.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 842496.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
