1 reviews | Active since Dec 2009
FNB = FEES NO BENEFIT
<p>Having spent over R2000 on connection fees and a modem, I was told recently that fnbs unlimited broadband was being cut. The expense far outweighs the benefit. It was supposed to have been replaced with an lte offer much hyped. Only try contacting the fnb spending hours on the phone with no reply and when you do eventually manage to contact them months later, to be told the offer has expired. Now sitting with no internet connection at home and wondering how many other benefits will change midstream and replaced with nothing. Shame on you FNB</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
