MM
Mpho M

1 reviews | Active since Mar 2018

12 Mar 2018, 10:28

FNB FEES

i am just confused as to the charges that FNB is charging me on my gold cheque account. they are charging a service, value added and a monthly account fee. i just need to understand the difference between the three because it looks like i'm being ********** here.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Mar 2018, 11:54
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)