aW
arthur W
1 reviews | Active since Mar 2009
30 Jul 2020, 13:32
FNB FEARS RGEIR CUSTOMERS MORE THAN COVID 19
FNB MEYERTON FORCES THEIR CLIENTS TO QUEUE OUTSIDE THE BRANCH WITHOUT ANY SECURITY. FIFTEEN MINTUES BEFORE CLOSING TIME THEY TURN THEIR CUSTOMERS AWAY EVEN THOUGH THEY JOINED THE QUEUE LONG BEFORE CLOSING TIME. THEIR CUSTOMER DON'T CARE DEPARTMENT HAS NOT BOTHERED TO ACKNOWLEDGE OR RESPOND TO MY COMPLAINT
Helpful (0)
Replies (1)0
Replies (1)aW
arthur W's updateReviewer Update
30 Jul 2020, 16:22The branch manager of the Meyerton branch contacted me and apologised for the inconvenience. More importantly she undertook to investigate the complaint and take corrective measures. I look forward to a safer and more customer friendly service in future.
aW
arthur W's update30 Jul 2020, 16:22
Reviewer Update
The branch manager of the Meyerton branch contacted me and apologised for the inconvenience. More importantly she undertook to investigate the complaint and take corrective measures. I look forward to a safer and more customer friendly service in future.