Fnb

I'm very disappointed with fnb services and ***********. We have been banking with them since 2014. We are running a training center we prepare artisans and engineering consultants .one of the candidates enrolled and did two payments of 5000 and 3000 on two different days for the registration and assessment (ARPL)

Then after 4 days, the candidate decided to cancel the registration because he claimed that his grandmother passed away.

We communicated with the candidate that they are procedures to follow when deregistering. The candidate then called fnb to reverse the money because he was ****med.

Fnb did not ask me, and did not consult me ,I went to fnb 3times looking for help because my accounts were frozen already. I gave them proof of chats and agreement for the candidate but they did not help me or advise me what they only did was to freeze my account.

I'm not sure which jurisdiction they used to freeze my account

I'm disappointed and lost hope in banking with this bank.

Becareful fnb does not protect their bankers they hear gossip and act without minding your business or inconveniences