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yajna G

1 reviews | Active since Dec 2011

21 Jan 2016, 08:27

Fnb faulty machines and charge me for it

Sea point atm was broken when I deposited money into my account and only received compensation a week later by which time most of my debit orders Had already bounced and I am now suffering bank charges may tape charges and resubmissjon charges and it is my first job after University I truly cannot afford it and feel it is the responsibility of fnb to refund me for this distress and error with the bank!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jan 2016, 08:35
Official
Hello anonymous101,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 852332.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)