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Annelle V

1 reviews | Active since Mar 2023

28 Feb 2024, 11:38

FNB FALSE PROMISES ABOUT *****. THEY *****ELANT THEMSELVES.

I filed a complaint to FNB and hellopeter and nothing came of it. I am now going to try the Ombudsman of banks. Long enough banks are high and mighty and untouchable. Money was ****** out of my account on the 17th of January. After 100 calls and given the runarounds they conveniently waited till the 30 days to tell my claim is rejected and someone had access to my app. When it was money taken out from my card. As when they stopped the card the transactions stopped. FNB IS NOT SECURE. My friends told me ABSA, NEDBANK paid out when money was taken from their account. FNB MADE UP STUPID REASON NOT TO REPAY ME. There is not proof and on my bank app they claim they sent me a letter of rejection. STILL TODAY I RECEIVED NOTHING. I WILL POST A COMPLAINT EVERY DAY. This is hard working business money that was taken out of my account and FNB is untouchable. I am just a number!!!!! OUR COMPANY HAVE A GOOD TURNOVER AND NOW I WILL SHOP FOR ANOTHER BANK. Their app is a joke, their agents just give you script and no solution. You cannot get through to a proper person to talk to.

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Replies (1)
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Annelle V's update28 Feb 2024, 12:07
Reviewer Update
I sent complaints to *** - still no reply. It is all for show. I will post everyday till someone from FNB will tell me what happened and show me proof and not just take their word for it.