MS
Mathapelo S

1 reviews | Active since May 2019

19 Jun 2019, 18:59

FNB FALSE INFORMATION.

I am beyond upset with the service at FNB. This is the second time I'm reporting the same issue but it has not been resolved yet. I was promised that the issue of my temporary loan reflecting on my credit report for more than 30 days would be resolved, however, it was partially removed and now 2 months later it shows that I have been in arrears for two months when I was never in arrears in the first place. On top of that I repeatedly get rejected for a credit card application because of this negative FALSE information that I owe them money!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jun 2019, 09:26
Official
Good Day Mathapelo Seboga
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***