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adeebdollie A

1 reviews | Active since Jun 2016

10 Mar 2017, 14:19

FNB FALSE ADVERTISING AND USELESS DELIVERIES

<p>As a premier member, I got notified on my online banking that if I upgrade, I would receive R500 ebucks. for months I thought about it, eventually decided to upgrade. I, of course did not screenshot the ad on my online banking. After upgrading FNB says they never heard of it. Where would this false ads come from? Anyway I'm downgrading ASAP, maybe even changing banks. </p> <p> </p> <p>They delivery guys made an appoinment with me to deliver my new card between 11 and 12pm today. Its pass 2pm and i have still not heard of them. </p> <p><br />Useless company that has no idea what they doing!</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Mar 2017, 14:41
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply10 Mar 2017, 14:41
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)