AP
Adrie P

1 reviews | Active since Jun 2012

26 Sept 2016, 11:11

FNB false advertising and horrible customer service

<p>I recently switched to FNB and I am already regretting switching, actually I want to switch back to my old bank. My new cheque card doesnt work, and i activivated it, and it says its activie, I cant get my credit cards swithched, its just turning into a horrible experience. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Can I please speak to someone that can help me PROPERLY!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Sept 2016, 15:40
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)