PT
Patricia T
1 reviews | Active since Jan 2019
08 Jan 2019, 13:48
FNB failure to activate online banking
I opened an account for my small business and deposited money immediately in order to start with urgent business transactions. I have received a card and pin but I can't activate. I have been to the ATM and to the bank and they confirmed that the card is activate which is not the case. I have tried to explain this to a consultant on the phone but no assistance. I just want the card activated including online banking. Why is is no difficult with fnb? I am starting to wonder if this was the best move for my business.
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Replies (2)
FNB (First National Bank)'s replyOfficial
08 Jan 2019, 16:17Good Day Patricia
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply08 Jan 2019, 16:17
Official
Good Day Patricia
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s replyOfficial
08 Jan 2019, 16:17Good Day Patricia
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply08 Jan 2019, 16:17
Official
Good Day Patricia
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***