FNB fails ***** victim

In September as a freelancer I was cruelly ****med of almost 30000ZAR. I was told by the Kenilworth branch to report it to ***** services at fnb and that they had 30 working days to resolve the matter. I waited patiently but anxiously. The only feedback I got was that Sibisio one of my assigned ***** investigators was on leave, He left me two names but neither Euphonia or MS Mallgass responded to my queries for an update. There wasn't the slightest speed around the case. In fact the imp**** that I has been in cohoots with the ****mers. It was a new **** and Linkein and Capitec have already warned their users but fnb is still lagging.

I have a family and need to know how they will help us till my next job pay out or consolidated all my debt and let me write this off as a loss. Either way life does not stand still and after 30 years of loyalty this is what I get. This afternoon they sent me 5 noreply answers with a number that does not address *****. That the letters were sent one after the other at top speed meant that they were having me on. According to their rules they have no more time to address the case. I would like this letter to reach their management as it is a very serious dereliction of duty.