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SA
Shaun A

1 reviews | Active since Oct 2011

29 Aug 2025, 17:55

"FNB Fails to Deliver Paid-Up Letter Despite Complaints

I have paid a loan account off and have not received a paid up letter. Fnb is useless on the secure chat and never really solves any issues.

I have logged complaints but then get stupid replies.

0
Replies (3)
SA
Shaun A's update30 Aug 2025, 19:12
Reviewer Update
Paid up letter has been received.
SA
Shaun A's update02 Sept 2025, 17:44
Reviewer Update
Why am I receiving this from FNB after paid up letter issued?

Thank you for your email.

Please be advised that you can contact General queries for the below account on ***or ***.

We apologise for the delayed response and for any inconvenience this may have caused.

Should you require any further information, please do not hesitate to contact us again.

Kind Regards,

Thabi Tshabalala
SA
Shaun A's update02 Sept 2025, 17:48
Reviewer Update
Now i meed to make contact with VBS collections?