1 reviews | Active since Oct 2012
FNB FAILS TO CLOSE ********** ACCOUNT IN MY NAME
In 2013 i was involved in a smash and grab and my ID was ******, whoever stole my ID opened an FNB account using my ID and to date i have tried and failed to close that account, it has been months and months trying to get FNB ***** department to close this account so i can open my own account but i have been sent from pillar to post. FNB made me aware of this ********** account but they are failing to close this account which has R13000 frozen in it. I really dont know what i can do to get this account closed
Good Day Lynette ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Lynette ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***