SS
Shaun S

1 reviews | Active since Nov 2012

09 Apr 2018, 12:44

FNB fails small businesses

What an utterly ****ing useless bank! Having app**** for a merchant machine a month ago we are still waiting!!! How long exactly does it take? How long must we still wait? You are wasting our time and if we wait longer we will be forced to move business to another bank. No merchant machine means no business for our store, no business for us means no business for you. These large corporations must get their act together.

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Apr 2018, 13:01
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

SS
Shaun S's update16 Apr 2018, 23:50
Reviewer Update
Thank you solved very next day