1 reviews | Active since Aug 2014
FNB Fails - Again: Re-open account E-Bucks ****
<p>I banked with FNB since 2012 until 2016 when I closed my private banking account with them. I closed my account due to poor service received even as a private banking client. I moved over to Standard bank and could not have been happier, until FNB called me and offered me 20000 Ebucks for re-opening my premier cheque account in April this year. I had to deposit at least R16500 into this account, which I did. I phoned FNB and they confirmed in writing that this matter would be solved, but alas this turnedd out to be one of their many ****s, just to lure in clients and not keep their end of the agreement. Please stay well clear of FNB and do not fall for their false marketing campaigns. I will have to close my account again if this is not resolved, typical how these large banks likes to rip-off everyday working people.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Fnb resolved the matter and this is now closed.
Happy customer
Fnb resolved the matter and this is now closed.
Happy customer
Good Day
Thank you for your postings and changing the review status.
We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction however we sincerely apologise for the frustration caused should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.
Best Regards,
Complaints Resolution
Daffnie Govender
***
***
Good Day
Thank you for your postings and changing the review status.
We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction however we sincerely apologise for the frustration caused should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.
Best Regards,
Complaints Resolution
Daffnie Govender
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