FNB = Failing Non-functional Bank

Unbelievably bad service. Months of ongoing issues - online banking blocked/repeated E-96 error messages. I am apparently not registered/verified/authorised to use my own funds because of possible ******** activity. Well, I'd love to meet the ********(s) who would hack into my account to pay my bills and buy airtime for me! Despite many phone calls and wasted hours, including three hours+ spent in my branch yesterday, I am still unable to transact online or even access my account balances. The branch manager has little to no authority and even less ingenuity. She even suggested transferring 500K via autoteller in 25K increments!