1 reviews | Active since Dec 2011
FNB FAILING LOYAL CUSTOMERS
<p>There are debit orders against my account that I have not authorized, since the 25th January 2017 to 31st January 2017 I have reversed 3 debit orders in total (R99.00, R126 & R124). The first time I experianced this fruadulent debit order of R99 was about a year ago and when I went to FNB branch in festival mall the person who assisted me just said we will reverse it and don't worry it's whole lot of you and I just feel that not enough is being done on the part of FNB to protect the hard earned money of it's customers in this hard economic times. I think this will be a good time to shop around.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)