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lavas L

1 reviews | Active since Aug 2016

02 Nov 2018, 16:06

FNB failing its clients.

My FNB account was debited R99 by an unauthorised party which is VAR VH VAR ********** 2 031. I know nothing about this debit order and don't even know what I benefit from it. It's quite obvious FNB is selling it's clients data base to other parties or their system gets hacked every time when there's an unauthorised debit order. Refer to The SRA Code of Conduct...

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Nov 2018, 08:50
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***