lM
lereng M
1 reviews | Active since Feb 2016
07 Nov 2018, 14:29
FNB failing clients
There is an offer for fnb credit card holders on the istore page but when i try to enquire on the fnb online app they tell me the deal has expired. The deal is active on the istore page and the istore people say it is still active. So if the deal is active why does FNB not ensure that it has been deactivated? what if i had just proceeded with the purchase. I need answers
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
07 Nov 2018, 15:27Good Day Lereng
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply07 Nov 2018, 15:27
Official
Good Day Lereng
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
lM
lereng M's updateReviewer Update
08 Nov 2018, 10:56Still waiting for feedback.
lM
lereng M's update08 Nov 2018, 10:56
Reviewer Update
Still waiting for feedback.
lM
lereng M's updateReviewer Update
08 Nov 2018, 15:12will i ever get feedback ?
lM
lereng M's update08 Nov 2018, 15:12
Reviewer Update
will i ever get feedback ?