nB
nakedi B

1 reviews | Active since Oct 2014

06 Apr 2018, 14:36

FNB failed to validate my business account on CSD for 3 full weeks now

Fnb can't validate my business account from CSD. They keep on saying CSD sent them wrong account holders name which is a lie. They are just *********** like the way they treat their staff. It is now 3 weeks and they are telling me the same story when ever I contact them . I have 3 payments from organ of state to be paid to my company but it cannot be processed before fnb validate my account . Think twice south Africans before you opening business account with fnb , they have 0 service there.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Apr 2018, 08:49
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***