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St-John Salisbury

1 reviews | Active since Feb 2014

26 Oct 2015, 11:19

FNB failed to action account name change

Iv been trying to get FNB to change my business account name for the last 2 months. Firstly it was a mistake by FNB to put my business registration number as my business name in the first place.<br> <br> They then put me on a run around for a host of documents which have been sent and re sent numerous times now and iv still gotten nowhere.<br> <br> I have international payments being rejected because of this and im loosing money because of FNB's incompetence <br> <br> My ref is Rc*** please get back to me to sort this out!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Oct 2015, 13:05
Official
Hello Paris88,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 796895.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)