FNB failed me yet again!

I have been in contact with the bank from Saturday, after a typo while reducing my overdraft. Its been days trying to resolve the issues and my credit record has been affected as well. All the consultants below either the bank trained them to **** to clients or they are all clueless of the processes this useless bank has in place. Or FNB is perfectly running a ponzi scheme, robbing clients with fees for their unnecessary delays.

. 1st consultant on Saturday (Branch - Mall@Reds) - that department works Monday to Friday, 09:00 to 04:00. you have to wait for Tuesday. . 2nd Consultant on Tuesday (call in) - Log a call and manager will approve and reversal will be in 12 hours. . 3rd Consultant on Wednesday (call in) - It's in process and takes about 3 days. It should be completed tomorrow. Call in the morning. . 4th Consultant on Thursday morning (call in) - It takes days and sorry the previous colleagues gave you wrong information. The manager has approve and it is with credit department...How long???

The other banks can do way better than this... This is the unbelievably poorest service on earth. I need this resolved today. I have bills to pay...

How can we help you should be change to How can we stress you....