RK
Remano K

1 reviews | Active since May 2025

14 Oct 2025, 10:51

fnb fail

I am horrified to see that this service i get from a bank whom I allow my salary investment insurance and mobile connectivity

I called the fruad and debit disputes to seek assistance to reverse my debit cause my app doesn’t allow me to stop and dispute.

This ***** tells me no u must call 087 number instead of transferrring me or call back she drop the line on me ear and the coloured came out in me

I bank with fnb I have my life insurance Mobile connect Im a aspire account holder, if none is willing to assist with this I’ll cancel alll policies and everything and move to a bank that appreciate me as a customer

remember fnb didnt ask u to work for them you came and ask for a job at Fnb i suggest you do what you get paid for

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Replies (1)
RK
Remano K's update14 Oct 2025, 17:01
Reviewer Update
Poor poor services

Got a call from a lovely gentleman who guided me through this then i came across to stupidity

I fail to see how fnb a division of First Rand limited has employees that doesn’t know what they doing being transferred to one and other who doesn’t know what to do for them seems like a joke or game I take customer service very seriously I am also in customer service and customer comes first this leave me torn to say I am cancelling my banking insurances and mobile with fnb

Service failure