FNB facilitates theft of my money via jammed card at ATM

On December 15 2018, my card was blocked at Rivonia ATM and R3000.00 was withdrawn at a different destination. This happened after some commotion in the area and someone pressed one of the buttons while I focused on transacting. I looked for security but there was none so I immediately called FNB call centre that gave me case no. 811854. After relentless follow up, FNB ***** department assessed my case in 15 minutes and then declared that it was my fault and my R3000.00 is still gone.

There must be some internal *****ed thieving built into FNB that's why consistently ATMs are rigged to swallow people's money. I still want my money back.