FNB F**** USELESS *****S!!!!!!!!!!!!!!!!!!!!!!!
<p>Good day</p> <p> </p> <p>I am utterly disgusted with the service received from FNB mobile, internet and personal banking.</p> <p> </p> <p>My chip of my cheque card stopped working and the card is only to expire in 2019?</p> <p>I lost my Cellphone, so I am unable to do mobile banking.</p> <p>went to FNB Wynberg Yesterday, I was advised that i need to wait 4-5 days for a new card and pay R200 *** Seriously??? Why your chip manfunctioned!... Why must i pay? i was unable to do internet banking due to the current card being cancelled therefore i could not reset my username and password.</p> <p>no one is able to assist me. My salsry is getting paid in Today and i need to pay my debts on time... how the F*** am i going to do that if i cant get hold of my damn money!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>i need answers and i need them now</p> <p> </p> <p>what *** service is this? you dont stand for your visions and values. you are already so damn expensive in your bank chanrges then you put one through all this *** also making everything so dam difficult.</p> <p> </p> <p>R200 for a new card?????? while you chipped malfuinctioned? waiting period of 4-5 days ???? could they not give me a damn temporary card to get my damn hard worked for salary?????? Now your online people want to tell me i need to go back to the bank??? i blady wor****!!!!!!!!!!!!</p> <p> </p> <p>****ED</p> <p> </p> <p>VP RUITERS - CARD No . ********** ********** 22</p>
Good Day
Thank you for taking my call earlier, kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
Thank you for taking my call earlier, kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
