FNB = F'ing No Brains!

F'ng No Brains decided that it is appropriate to communicate important requirements to their customers via SMS. They sent me a disjointed SMS in three parts - arriving at different times - saying that my proof of address was not legible and I should send my details to them. It not only looked like a phishing **** but it was also incredibly unprofessional - hence their new name F'ing No Brains!<br> <br> A week later, without any further comms, they put all my cards and accounts on hold! By the way, I've been with them for more than 20 years and have lived at the same address for about the same time! I also have around seven accounts and cards with them... all on hold!<br> <br> Wow - such arrogance and incompetence - Capitec here I come.