MG
Mare G

1 reviews | Active since Oct 2024

08 Oct 2024, 19:58

Fnb EXTREMELY UTTER BAD SERVICE

I have been client of FNB for 40 years Lately service is so poor I consider to close all accounts My bank account was ****med with R200k and I heard yesterday after phoning emails that only R7000 will be paid back⁉️⁉️ I have had no contact from FNB I had to phone and waiting since 1 August ⁉️⁉️ No I am asking DO THEY CARE ABOUT CLIENTS?? NO THEY DO NOT EVEN PHONE BACK OR RESPOND ON EMAIL POOREST SERVICE EVER AND STILL NO CONTACT I NEED TO KNOW WHAT IS GOING ON Empty promises Saying they will revert back Nothing🤬🤬🤬🤬🤬🤬

Update: AFTER PHONING, EMAILS, SOCIAL MEDIA, DM'S FEEDBACK FROM FNB *SORRY WE CANT HELP* SO A BANK THAT YOU HAVE SUPPORTED FOR 40 YEARS JUST DONT WORRY I MUST BE FIN LOSING R200k AND BE STILL THIS AFTER LADY THAT PHONED ME KNEW ALL MY DETAIL, MY ACCOUNT DETAIL, MY ADDRESS, MY ID, MY SALDOS⁉️⁉️⁉️ THIS AFTER MY SON VERIFIED EMPLOYEE NUMBER AND PHONE NUMBER SHE CALLED FROM IS THIS OK⁉️⁉️⁉️⁉️⁉️ IS THIS HOW YOU WANT YO BE TREATED ⁉️⁉️⁉️⁉️ I NEED ANSWERS I WANT TO KNOW WHT FNB DID TO FOLLOW UP WITH THE EMPLOYEE WHOSE NUMBER IT IS, HOW MY INFORMATION IS SO OPEN ⁉️⁉️⁉️⁉️⁉️⁉️

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Replies (1)
MG
Mare G's update09 Oct 2024, 10:07
Reviewer Update
The relevant department has send me a mail STATING WE REJECT your claim
My question to you
HOW DOES A PERSON KNOW ALL MY FNB DETAL, NAME SURNAME, ID, ADDRESS, ACCOUNT NUMBER,‼️❓❓
GIVE ME AN FNB EMPLOYEE NUMBER⁉️⁉️⁉️❓❓❓
AFTER MY SON VERIFIED THE NUMBER SHE CALLED FROM AND THE EMPLOYEE NUMBER WITH FNB AND IT WAS VERIFIED WITH THEM SUPPLY YOU WITH CALL LOGG NOTHING IS DONE❓❓❓
AFTER SAYING 1000 TIME I DID NOT GAVE ANY OTP NUMBERS, I DID NOTHING AS MY PROFILE WAS BLOCKED YOU STILL ACCUSE ME OF THIS❓❓❓
HOW CAN YOU BRUSH THIS AWAY DO YOU KNOW HOW IT FEELS T O LOOSE R200000❓❓❓❓
I AM UNEMPLOYED THIS IS ALL I HAVE
I HAVE TRUSTED FNB FOR NEARLY 40 YEARS AND STILL MY DETAIL WAS NOT SAVE?
HOW VAN A PERSONE WITH VALID EMPLOYEE NUMBER AND NUMBER CALL ME KNOWING ALL THIS DETAIL WITHOUT ME SAYING SOMETHING ❓❓❓❓❓❓
WHAT HAPPENED TO THIS EMPLOYEE WHOSE NUMER WAS GIVEN❓❓
WERE THEY INVESTIGATED❓❓
I NEED MY MONEY
WE HAVE NOTHING
I TRUSTED FNB❓⁉️⁉️❓❓❓