SH
Sarel H

1 reviews | Active since Jul 2011

07 Sept 2021, 11:39

FNB ************s by card fees

I think my mail dd 18 Aug 21 explain the attitude of FNB and their staff, I will not pay the R80 fees on credit card, • FNB constant claims of illegitimate funds, but in fact it was my property that was sold • Declining Code 39 - No credit Account, for transactions, even for the fact that the card was up to date • No communications was done that the card was delinquent on payments as confirmed with the branch manager River Square, Three Rivers, Vereeniging, on the 20 July 21, if you disagree provide prove of this communication, • According the this manager there was also no note on the account, that the account was delinquent in any other way, except if he did deceive me at the time of my visit to the branch • It is FNB’s card divisions believe that they will provide the facility with the perception the clients must pay the card and facility fees, but are not allowed to uses this facilities, so what is the point of the facility • Prove of the declined transactions attached • I do not appreciate the attitude of FNB staff, as if they have to solve some personal issues by the way the handle their clients in conversation,

I did hand the card to the branch manager of the River Square, Three Rivers, Vereeniging, on the 20 July 21, He destroyed the card, you can ask the branch manager for their Central surveillance system Camera footage of the branch,

According to me the card is up to date and I do not owe FNB any outstanding payments of the card, and the balance on the facility is for a service that I cannot use, or are not allowed to use.

Can you please confirm the cancellation of the facility and that I do not owe anything and that the matter is solved and done with. Provide final statement

I will re-organize my investments to make up for this facility that is not of any use

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Replies (1)
SH
Sarel H's update07 Sept 2021, 16:33
Reviewer Update
Really, Really, FNB called me to sort out someone, another clients tax payment problem but not mine, I wonder with whom did the discussed my complaint,
Sarel