iB
ismael B
1 reviews | Active since Dec 2012
30 Mar 2019, 23:49
FNB exploits and rips off buyers of shares on its App
Ridiculous 8.1% charge on FNB App when buying 100 EOH shares. Bought 100 shares at 13.79 that's R1379.00 and Total cost 1497.68 That's 8.1% to buy 100 shares. Standard Bank charges 1%. This is exploitation of the worst kind and the message is clear I will never buy shares on the FNB App again !!!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
01 Apr 2019, 08:56Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply01 Apr 2019, 08:56
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)