FNB EXPLOITATION

<p>I went into the bank last year in August for a card replacement.</p> <p>After applying for a new card and while me and Ameer were speaking i told</p> <p>him i want the pay as you go option. He confirmed that when i receive</p> <p>the card after 5 days then he will downgrade me to that option when i come back to the</p> <p>bank. When i went to the bank to collect the card he gave me the card and told me that</p> <p>everything is sorted and i am downgraded to the lower option. Under the impression i am paying for what i use i did not check my statements.</p> <p>When i saw that i was charged R100 a month for Bank fees i went imediatly to bluff FNB and spoke</p> <p>to a white female MRs Roux. She confirmed that the guy had done a wrong thing and i should be</p> <p>refunded my monies back. She had seen my proof on the computer. This is absolutely horrible coz from the 1st Sep till Feb i have been charged</p> <p>R600 when this is not what was agreed in the first place. I am contemplating changing my bank,</p> <p>Its enough that we are messed around by the govermnent and for the bank to do this is horrible</p> <p>and *******.</p> <p> </p>