SS
Shaik S

1 reviews | Active since Nov 2016

28 Dec 2016, 09:56

FNB EXPLOITATION

<p>3 months ago I purchased one of those FNB cell phones I was told by the consultants I was to be paying 90 a month for 3 months now these people have been debeting R150 for the last 3 months I've been to the bank 3 times in the last 3 month and the last time I sat for 2 and a half hours and I was promised a rebate I was told FNB will contact me or the other people that deal with the cell phones will contact me and nobody has contacted me up till today and now another month has come and they debited me once again I am now so annoyed and irritated I feel like just changing banks. </p> <p> </p> <p>FNB are a bunch of ******* I wonder how many other people they ******** .2017 I'm for sure changing banks and consultants who know nothing about cell phones should NOT be given cell phones to sell in the first place.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Dec 2016, 13:26
Official

Good day Ms. SUBRATHIE

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***.

We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***