1 reviews | Active since Mar 2017

09 Jun 2018, 11:51

Fnb expensive inconvenience

I called regarding My e bucks account that is locked ,then I sat on the phone till my R50 airtime was finished.while the consultant said is busy unlocking my account.No pin was sent ,not even a call to conclude my problem.Yet I pay exorbitant fees for the so called premium.No value for money at all.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jun 2018, 12:47
Official

Good Day Pateka Mce

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***