SB
Shane B

1 reviews | Active since Dec 2020

22 Jun 2021, 14:30

FNB Executives and management should hang their heads in shame.

It is about time that the executives of the big banks in South Africa are taken to task. Jacques Celliers and his team should hang their heads in shame. Problem is their competitors' ratings on Hello Peter are just as poor. Jacques if your salary was in some way linked to what your customers thought of the banks service, you would have to pay FNB to work for them. NPS -56.

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Replies (1)
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Shane B's update23 Jun 2021, 13:47
Reviewer Update
Thank you Taryn Jackson you are a star your company should treat you like gold and replicate you as much as they can. Taryn went out of her way to contact me follow up and assist me getting my issue sorted out.