FNB EXCESS ITEM

Fnb rob people with this excess item, what happened to me is i travel alot and when i travel i use my business card to pay tolls, what fnb will do is they will de**** some trasactions on your card the same day or the next day, so when i check my balace i would see that i still have a positive balace then i would use the card again not knowing that they Did not deduct all the transactions i made the past day or even few days. Then when my balance hit zero and i stop using the card, they come back and deduct the reserved transactions and charge me R156 per transaction, e.g i paid R14 toll and they kept the transaction to the day i had negative balance and charged me an extra in excess fees R156 for R14 transaction. I stopped using my car with like R100 in my account few days later i check my balance it has over -R1800 and over a R1000 is billed to this excess item now tell me how is that fair and transparant to your customers. The worst thing is they don’t send any notification or block your card as soon as it hits R0 they allow transaction knowing they will benefit from it.