FNB EXCESS FEE CHARGES

Once again FNB is implementing their ******* "Excess Fees" charges. How this works is that they send you bank charges when your account is at its lowest and then charge you with this "excess fees" with no agreement or communication whatsoever.

This is the sort of reply you can expect (remember I have no debits on this account):

We refer to your complaint to our Head Office regarding the charges levied on your account when debits go through and there is insufficient funds in the account

We advise that this charge applies to all client who are overdrawing their accounts without making provision for the debits that go through their accounts and we are unable to make exception in your instance.

We strongly advise you not to allow debits to go through your account when the funds are insufficient to meet such debits

Hope this clarifies your query

Kindly feel free to contact the me should there be any other aspect requiring further clarification

Regards