FNB Excellent Customer Services

Good service is hard to find these days, but when you get it don't lose it.

2 weeks ago I went to Primrose FNB Branch to open an account. When I got there it was already after lunch and they were just a ted busy. I was greeted by a gentleman who kindly asked me to what I was there fore and told me to take a sit and wait for my number to be called. I was sitting and waiting for a good 20 minutes. After that I was called to Teller 6 which belongs to Samukilesiwe Dlamini (Bank Official).....WOW!Wow!Wow. What a darling

Let me tell you this! If all Businesses had people like her dealing with their customers at all times, all those business would be winning. Shes kind, friendly, very fast, and she will explain to you until you understand. She assisted me with both my cards with a friendly smile (Even with the MASK on she was smiling) I could see it in her eyes. She's chatty and not in a bad or intrusive way, more like I want to know you becasue you are important to us. I was in and out of that Bank in in 15 minutes after that.

We went outside to the ATMs so I can create Passwords and whats not, which took me about 5 minutes and we were done.

Thank you Samukeliwe Dlamini for your fast/speedy feet, beautiful smile and just your kindness in general.

May you continue doing good into others as well.