FNB eWallet withholding my money unless i register for eWallet extra

Item: FNB (First National Bank)
Rating: 1
Author: Veli V

fnb eWallet is withholding my funds unless I register for their new service eWallet extra.

I am unable to withdraw my money (no options available for withdrawal, only options are for registering for eWallet extra).

*130*277# options available: 0. Get eWallet extra 1. Prepaid 2. Protect eWallet 3. View Fees

*120*277# options available: 1. Get eWallet extra

or "Service unavailable"

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

11 Feb 2019, 11:26

Good Day,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologize for any inconvenience caused.

***

Regards,

Hello Peter Team

Tel number: ***

FNB (First National Bank)'s reply11 Feb 2019, 11:26

Official