PVdM
Pendy Van der Merwe
1 reviews | Active since Oct 2019
04 Oct 2019, 13:10
FNB ewallet ****.FNB stole my money
On the 27th I got an Ewallet from a friend, when I got to the ATM i only found R190. When I called the ewallet Call Centre they claimed that someone sent me money(R310) on the 22nd which I withdrew on the 23rd. So they had a system error which they will refund within 24hours. Which now it’s been more than 5 days nothing is clearing.
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FNB (First National Bank)'s replyOfficial
04 Oct 2019, 14:03Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply04 Oct 2019, 14:03
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***